
TELEMARKETING
The goals you can achieve by commissioning us with a telemarketing campaign:
- sales of services and products
- making appointments
- validation of leads acquired via the Internet
- data confirmation
- completing your own databases
- market research (CATI)
- hotline
- acquisition of foreign customers
BENEFITS OF TELEMARKETING CAMPAIGN
- increase in sales
- promotion of the company, goods or services
- acquiring new customers in a short period of time
- updating data in the database
- strengthening relationships with existing customers
- increase brand recognition
- analysis of the industry, competition, brand recognition
- low cost of reaching new customers
WE PROVIDE
- advice and involvement during the organization and implementation of campaigns
- preparation and running of telemarketing campaigns
- preparation of call scripts
- high quality conversations with clients
- recording of calls
- short campaign implementation time
- reports on the conducted actions
- attractive price
WHAT ARE THE CHARACTERISTICS OF A GOOD TELEMARKETER?
A good telemarketer must, above all, be effective! Telemarketing services are ultimately based on building trust with the caller. Consumers over the years have learned to distrust strangers – whether you plan to conduct telephone marketing in the B2B or B2C sector. However, its effectiveness is made up of several characteristics that we always take into account when selecting the right cold databases and turning them into collections of hot LEADs.
Telemarketing is still a very popular communication channel and many of our clients are eager to use this type of service. Telemarketing campaigns running by Directan are characterized by high efficiency – because they are performed with the utmost care and standards.
Remember that telemarketing services carried out in cooperation with the Directan.pl team, are performed on the basis of an analysis of the customer and the database served. Thanks to our experience, we prepare strategies to achieve sales success. Thus, we choose the right form of communication, which we adjust in terms of age, gender, preferences, interests and even the place of residence of the recipients. In this way, we not only turn the contact into a so-called hot LEAD, but also prepare the ground for your employees to make a successful sale. You only have to take care of finalizing the transaction.
Directan telemarketers are able to listen carefully to their caller. They perfectly recognize his or her needs and know how to conduct a conversation on a selected topic according to the standard of top-quality telephone customer service.
Our telemarketers are characterized by patience and composure, and above all, high personal culture, which is conducive to conversation. They have a pleasant voice, excellent diction, and the right pace of uttering sentences – so that the person on the other end of the phone perfectly understands the context. They are people who are aware of how to use the language of benefits and effectively and understandably convey the advantages of cooperation between the parties.
A good telemarketer should also have great intuition – to sense the customer’s needs and taste. Directan telemarketers have all the above-mentioned qualities. As a result, they quickly and effectively establish contact with customers and help them become interested in what your company can offer them. The actions we carry out are a chance to quickly achieve your sales goals.
For more information, contact us by phone or fill out the inquiry form, located in the Contact Us tab. Benefit from the expert support.
LEARN ABOUT TELEMARKETING SERVICES - DIRECTAN.PL
Professional telemarketing has been our specialty for over 20 years in the direct marketing industry. Since 2002, we have been implementing campaigns based on both B2B and B2C telemarketing for almost every sales sector – working with companies of all sizes.
A Contact Center system is an extensive infrastructure that must be managed by an experienced team of experts. If you’re running a business, you can avoid the costs of implementing solutions such as an in-house Contact Center system and training new employees. Choosing outsourcing from Directan.pl, you are assured that the solutions developed by us will bear fruit in a short time and your sales will increase. The telemarketing company will take care of the whole process for you, launching LEAD campaigns or operating hotlines.
Do you have questions or want to learn more about working with our team? Are you thinking about renting a database to test the potential of telemarketing? Contact us now. We’ll be happy to provide answers and help you make a decision.
REALIZATION
- CLIENT DESCRIPTION
A company in the publishing industry offering multimedia products, along with the development of its offerings, decided to intensify its activities in the area of telephone sales. Due to the organizational structure, the client decided to use an external call-center.
- TARGET GROUP
The target customers of our client’s products are companies in the B2B base, primarily educational institutions and schools.
3.MARKETING OBJECTIVE
We agreed with the client that the planned B2B telemarketing campaign would cover the entire country. We placed particular emphasis on provinces distinguished by significant economic development dynamics and developing ICT infrastructure. The expected effect of the campaign was:
- increase sales of online educational programs
- gaining a base of potential customers, including the data of decision-makers
- increase in brand recognition
- establishing relationships with customers
- PREPARING THE STRATEGY
We started the implementation of the campaign by acquiring the best database of companies – potential users of our client’s products. We then proceeded to draft a call script, which had to fulfill two basic functions:
- ensure that telemarketers reach the right people responsible for making the decision to purchase online teaching software
- enable a brief and factual presentation of the offer and the sale of the product
We organized training for telemarketers to ensure the highest quality of calls. With the help of the client, we also prepared informational materials so that the explanations given to interested parties would be reliable and precise. Due to the campaign’s duration of several months, we also developed a system for dynamically providing the client with reports on the progress of the campaign and the sales results achieved.
- FINAL RESULTS
As a result of the telemarketing campaign, our client gained:
- increased sales of the product covered by the campaign
- a database of direct contact information to decision-makers in educational companies and schools
- the opportunity to present the full range of their products
- a significant improvement in brand recognition
- built relationships with customers
LET'S START WORKING TOGETHER!
We invite all those who wish to follow new trends and reliability to cooperate with us.
Directan Plus Sp. z o.o.
ul. Zjednoczenia 12/4
62-003 Biedrusko k.Poznania
NIP: 9721316229
KRS: 0000894310
REGON: 388645271
